Freightliner Northwest Recognized at the 2020 Elite Support CIC Summit
The annual summit recognizes continuous improvement efforts throughout Daimler Trucks North America’s Elite Support Dealer Network.
Author: Haley Becklund
Service Department Enhancements in Coburg and Medford Oregon
Coburg and Medford, Ore. Service Departments are moving forward with the single point of contact model for customers originally initiated at the Pacific and Spokane, Wash. branches. The changes create better workflow and both customer and employee satisfaction...
FNW Mount Vernon, WA – New Hours of Service Effective 1/2/2020
Freightliner Northwest in Mount Vernon, Wash. will implement new, efficient hours of service beginning in January 2020.
FNW Spokane Service Department Enhancements
The Spokane, WA Service Department is moving forward with the single point of contact model for customers originally initiated at the Pacific, WA branch. The changes create better workflow and both customer and employee satisfaction.
Freightliner Northwest Attends the 2019 Southern Oregon Trade Careers Expo
FNW had the opportunity to speak with students at the Southern Oregon Trade Careers Expo (SOTCE) about tech opportunities and the path to achieving their tech goals as well as career options throughout the dealership family.
Freightliner Northwest Yakima is Now Elite Support Certified
The Yakima, Wash. branch has become the eleventh Elite Support Certified location in the Gordon Truck Centers Dealer Family.
Elite Support Recertifications Complete for 2019
The GTC Dealer Family has completed the Elite Support recertification process at all previously certified branches throughout the Pacific Northwest.
Freightliner Northwest Presents at WSDOT Statewide Technical Training
Washington State Department of Transportation hosted a two-day training event for staff members August 12-13, 2019.
FNW Redmond Parents Night: Diesel Careers
Freightliner Northwest hosted a diesel technology career education night for parents of High School students in partnership with Daimler Trucks North America, Redmond High School and Stinger Transportation.
Freightliner Northwest Pacific Service Department Enhancements
The Pacific, WA Service Department considered customer and internal feedback in the decision to move forward with a structure supporting a single point of contact model for customers, effective June 2019. The changes will create better workflow and both custom...