Elite Support Wins at DTNA TOS Award Ceremony
Daimler Trucks North America (DTNA) hosted the annual Truck Operating System (TOS) awards ceremony in Portland, OR on October 3rd, 2018.
Category: Elite Support
Change Management Team Training
The Gordon Truck Centers Dealer Family locations of Ridgefield, Wash., Mount Vernon, Wash., and Pacific, Wash. recently spent time training with Daimler Trucks North America, Elite Support division, in Portland.
Freightliner Northwest 2018 Elite Support Recertifications
Several Freightliner Northwest branches recently underwent Daimler Trucks North America Elite Support recertification inspections covering an extensive list of over 130 measurable components designed to establish the best customer experience possible.
Freightliner Northwest Attends DTNA Service Performance Development
Several members of the FNW service teams recently traveled to Daimler Trucks North America headquarters in Portland, OR to participate in role specific training focused on improving the customer experience.
FNW Employees Complete Elite Support Boot Camp
Freightliner Northwest is working hard to achieve Elite Support certification in Yakima, WA and Redmond, OR.
Elite Support 2018 CIC Summit
The 2018 Annual Elite Support CIC summit was attended by 274 Continuous Improvement Coordinators from across the country including members of the GTC Dealer Family.
Elite Support Election Votes Are In!
Freightliner Northwest’s Redmond Branch Manager, Brian Nicol has been elected to the 2018 Elite Support Dealer Advisory Group.
Western Star Northwest Ridgefield is Elite Support Certified
Along with eight locations throughout the GTC Dealership Family, Western Star Northwest is now an Elite Support Certified Dealership.
Breakdowns are Critical Missions!
To keep your wheels turning, The Valley Freightliner Dealership Family stocks $12 million in parts inventory throughout 12 locations, and participates in DTNAs Mission Critical Parts program.
Elite Support Recertification
Valley Freightliner, Inc. (VFI) locations in Pacific, Mt. Vernon and Olympia Washington have recently completed the Elite Support recertification process marking the fifth certified year for Pacific, WA and Mt. Vernon, and fourth year in Olympia.