FNW Mount Vernon, WA – New Hours of Service Effective 1/2/2020

FNW Mount Vernon, WA – New Hours of Service Effective 1/2/2020

Freightliner Northwest in Mount Vernon, Wash. will implement new, efficient hours of service beginning in January 2020.
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FNW Spokane Service Department Enhancements

FNW Spokane Service Department Enhancements

The Spokane, WA Service Department is moving forward with the single point of contact model for customers originally initiated at the Pacific, WA branch. The changes create better workflow and both customer and employee satisfaction.
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Freightliner Northwest Attends the 2019 Southern Oregon Trade Careers Expo

Freightliner Northwest Attends the 2019 Southern Oregon Trade Careers Expo

FNW had the opportunity to speak with students at the Southern Oregon Trade Careers Expo (SOTCE) about tech opportunities and the path to achieving their tech goals as well as career options throughout the dealership family.
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Freightliner Northwest Yakima is Now Elite Support Certified

Freightliner Northwest Yakima is Now Elite Support Certified

The Yakima, Wash. branch has become the eleventh Elite Support Certified location in the Gordon Truck Centers Dealer Family.
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Freightliner Northwest Presents at WSDOT Statewide Technical Training

Freightliner Northwest Presents at WSDOT Statewide Technical Training

Washington State Department of Transportation hosted a two-day training event for staff members August 12-13, 2019.
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Freightliner Northwest Pacific Service Department Enhancements

Freightliner Northwest Pacific Service Department Enhancements

The Pacific, WA Service Department considered customer and internal feedback in the decision to move forward with a structure supporting a single point of contact model for customers, effective June 2019. The changes will create better workflow and both custom...
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Freightliner Northwest Announces New Service Manager in Pacific, WA

Freightliner Northwest Announces New Service Manager in Pacific, WA

Long-term Pacific, WA service manager, Terry French has announced his retirement. Conrad Eubanks has begun transitioning into the new role.
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FNW Pacific Completes Service Communication CI Event

FNW Pacific Completes Service Communication CI Event

With the help of constructive customer feedback, FNW-Pacific lead a communication focus group with key service department stakeholders, to identify and implement processes improvements to better serve customers. For Immediate Release March 13th, 2019 – Pacif...
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FNW Medford Hosts Diesel Technology Activities at STEMtathlon

FNW Medford Hosts Diesel Technology Activities at STEMtathlon

Rogue Community College invited high school students with an interest in diesel, electronics, health occupations, math, manufacturing, technology and welding to come together for the 2019 STEMtathlon on March 7th, 2019.
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Freightliner Northwest Hosts DTNA – A Day in the Life Field Experience

Freightliner Northwest Hosts DTNA – A Day in the Life Field Experience

Members of the DTNA learning and development team visited fleet and dealership partners in effort to better understand their unique business needs.
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