Freightliner Northwest Spokane Graduates DTNA SPD Program
Following a project presentation to the Elite Support management team, FNW Spokane, WA has graduated from Daimler Trucks North America’s Service Performance Development program.
Tag: TEAMFNW
Elite Support Wins at DTNA TOS Award Ceremony
Daimler Trucks North America (DTNA) hosted the annual Truck Operating System (TOS) awards ceremony in Portland, OR on October 3rd, 2018.
Change Management Team Training
The Gordon Truck Centers Dealer Family locations of Ridgefield, Wash., Mount Vernon, Wash., and Pacific, Wash. recently spent time training with Daimler Trucks North America, Elite Support division, in Portland.
A Diesel Tech’s Life at Freightliner Northwest
Diesel Techs are in high demand and with valuable skills, doors open for them at a variety of employers. We think all qualified diesel technicians should come work for our team but rather than take our word for it, we...
Freightliner Northwest 2018 Elite Support Recertifications
Several Freightliner Northwest branches recently underwent Daimler Trucks North America Elite Support recertification inspections covering an extensive list of over 130 measurable components designed to establish the best customer experience possible.
Freightliner Northwest Attends DTNA Service Performance Development
Several members of the FNW service teams recently traveled to Daimler Trucks North America headquarters in Portland, OR to participate in role specific training focused on improving the customer experience.
Freightliner Northwest Coburg – 10 Year Dealer Recognition
Daimler Trucks North America and the Gordon Truck Centers, Inc. management team recognized the Coburg, OR branch for 10 years of exceptional dealer service on June 13th, 2018.
Elite Support 2018 CIC Summit
The 2018 Annual Elite Support CIC summit was attended by 274 Continuous Improvement Coordinators from across the country including members of the GTC Dealer Family.
Alaskan Ice Road Truck From Freightliner Northwest
Freightliner Northwest Pacific took in four Walter Snow Plow trucks as trades from a local airport. One of the four wheel drive trucks has moved on to become a valuable asset to the management of an important Alaskan ice road.
GTC Dealer Family Installs AEDs at All Locations
Gordon Truck Centers Dealer Family (GTC) has taken the next step in their safety and health program with the installation of Automated External Defibrillators (AEDs), at all dealership locations.